Return Policy

Thank you for shopping with Giftbybandhan.com. We strive to provide you with the best products and services. Please read our Return & Refund Policy carefully before making any purchase. By placing an order on our website, you agree to the following terms:

Non-Refundable Policy:

All purchases made on Giftbybandhan.com  are non-refundable.

Refunds:

In exceptional cases, if Giftbybandhan.com  decides to provide a refund, the refund will be processed as follows:

       Online Refund: If you are eligible for a refund, it will be credited directly through the mode from which you have made the payment within 24 working hours. Once processed by Giftbybandhan.com, the refund may take 10-15 business days to reflect in your account.

       Offline Refund: For offline payments (such as bank transfers), once you share your bank details with us, the refund will be credited to your account within 5-7 working days. Once processed by Giftbybandhan.com , the refund may take 10-15 business days to reflect in your account.

 

Cases Not Eligible for Refund:

Giftbybandhan.com does not guarantee refunds for the following cases:

       Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address given by the sender.

       Decreased product quality due to an incorrect delivery address given by the sender or a re-route requested by the sender.

       Product quality problems caused by improper handling by the recipient.

Exchanges:

We regret to inform you that Giftbybandhan.com  does not accept any product exchanges. All sales are final, and products cannot be exchanged for different items.

 Damaged/Defective Products:

In the unfortunate event that you receive a damaged or defective product, please report it to Giftbybandhan.com within 24 hours of delivery by emailing the photographs of the damaged/defective product to info@giftbybandhan.com . Our team will review your claim and, at our sole discretion, either deliver a new product at our own cost or initiate a refund for the amount paid for the damaged/defective product. Once the refund is initiated, it may take 10-15 business days to reflect in your account.

For any further assistance or inquiries, please feel free to contact our customer support team. We value your trust in Giftbybandhan.com  and are committed to providing you with the best shopping experience. Thank you for your understanding and cooperation.

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